Good evening,
Have you tried the new way of logging into the game? Due to some issues with some troublesome users a short while back, we were forced to change and further secure the log in. We apologize for the inconvenience but hope you can understand it was for best.
Simply go to feral-heart.com/login
Then proceed to log into your account on site. Once you've done that keep that page open and then log into the Feral Heart game. It might say "connecting to front server" and "failed to concert to front server" a few times but keep trying and you should be able to get in.