Can't login to the Front Server.

[Babycake]

Hello! I am very new here. But i'll save the introduction for elsewhere.

I have downloaded the game through the web installer and when i enter my login info into the login screen, it says connecting to server...
Then it says failed to connect.

Do i need any patches? I see the news feed is at 1.15 but i don't know what version the web installer gives. I'll try the play game link in the meantime.

[Babycake]

Ok. so while i was trying out the play game link. Nothing loaded. It pretty much just says this:

YOU mUST Keep thIs pAGe oPeN WHiLE yOU pLAY Logout

Please note if your using a page refreshing addon this page now only needs to be reloaded once an hour

News Update Feb 2017
Check it out here

[teanovai]

are you're keeping the play game tab open when logging in? this is required in order to enter the game.

here's a link to the tab you need to keep open, it'll ask you to sign in: link

if you started up the game before opening the tab, you'll need to close the game and start it back up again, otherwise it will not work. hope this helps!