Author Topic: Can't Reset Account Password  (Read 799 times)

Offline Succeed

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Can't Reset Account Password
« on: November 04, 2018, 09:05:20 pm »
I was trying to sign in to my old account (TheRiddles) but I forgot the password, so I decided to send a forgotten password thing to the email I used with the account. When I click "I am not a robot" and then "Done", it said "Oops something went wrong. Please try again later." I've tried on different browsers, but nothing seems to be working? Any help would be appreciated.

Offline PrettyReckless

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Re: Can't Reset Account Password
« Reply #1 on: November 04, 2018, 09:08:39 pm »
Hello, it does not seem like an account with this username can be found.
I tried it myself and "Activation could not be sent.Mailer Error: You must provide at least one recipient email address." comes up.
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Offline Bloo.

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Re: Can't Reset Account Password
« Reply #2 on: November 04, 2018, 11:29:49 pm »
Awhile back, very old users who hadn't logged into their accounts for 2+ years were deleted to make server space. It's possible this may have happened to ya, hun :/


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Offline Likuu

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Re: Can't Reset Account Password
« Reply #3 on: November 05, 2018, 04:34:40 am »
yeah sadly a lot of old accounts will be lost if not used over a period of time. Maybe if the account name isn’t taken you could remake it ??
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