Author Topic: New .exe, but now Play Game won't let me log in???  (Read 2675 times)

Elizabeth

  • Guest
New .exe, but now Play Game won't let me log in???
« on: April 09, 2020, 05:43:00 pm »
The new .exe downloaded just fine for me but now when I go to log into Play Game it simply doesn't log me in.

I put in my password and username like normal and when I click "login" it just kind of blinks and then shows me the blank boxes again, like I failed my login. I don't wanna try anymore for fear of getting locked out. Anyone else experiencing this problem???

Edit: Just wanted to mention that I am absolutely entering my credentials in correctly. I logged just fine into the website and the forum and its working fine. However, I am still experiencing issues when I try to log into Play Game.
Edit 2: I used a different browser. Still not working.
« Last Edit: April 09, 2020, 06:00:13 pm by Elizabeth »

Offline LadySigyn

  • Let me guess... someone stole your sweetroll?
  • Moderator
  • Community Champion
  • *****
  • Posts: 2,205
  • Country: au
  • Floof-O-Meter: 106
    • View Profile
Re: New .exe, but now Play Game won't let me log in???
« Reply #1 on: April 10, 2020, 08:43:12 am »
Have you attempted to change your password?

Art by Majorest <3

Elizabeth

  • Guest
Re: New .exe, but now Play Game won't let me log in???
« Reply #2 on: April 10, 2020, 07:11:55 pm »
I haven't because it didn't make very much sense to me to change it if I can still log into the website. I tried to login today and its doing the same thing.

Edit: Just tried to change my password. Same thing still happens. No change.
Edit2: Changed username. Still no change.
« Last Edit: April 10, 2020, 07:26:47 pm by Zethany »

Offline venanix

  • Forum Newcomer
  • *
  • Posts: 2
  • Country: us
  • Floof-O-Meter: 0
  • they / them
    • View Profile
Re: New .exe, but now Play Game won't let me log in???
« Reply #3 on: April 11, 2020, 03:20:47 am »
hey! sorry to pop into this thread/if that's not allowed- but a friend of mine is having a very similar issue.

he's tried using different browsers, retyping his user and password, downloading/using a VPN, clearing a cache, etc. but the screen just reloads and doesn't  take him to the actual log-in screen. ~24 hours ago everything was working fine, but just today it's started acting up.

Offline LadySigyn

  • Let me guess... someone stole your sweetroll?
  • Moderator
  • Community Champion
  • *****
  • Posts: 2,205
  • Country: au
  • Floof-O-Meter: 106
    • View Profile
Re: New .exe, but now Play Game won't let me log in???
« Reply #4 on: April 11, 2020, 09:01:32 am »
Could be a glitch in the system if it's happening to multiple people. I'd suggest contacting a staffer for the issue, not sure exactly what else to recommend. 

Art by Majorest <3

Offline Truths

  • Forum Newcomer
  • *
  • Posts: 1
  • Country: 00
  • Floof-O-Meter: 0
    • View Profile
Re: New .exe, but now Play Game won't let me log in???
« Reply #5 on: April 11, 2020, 05:39:05 pm »
This is also happening to me! The username and password text fields clear themselves once I hit enter. I've tried this with my spare account and I get the same result.

Edit: This has happened on more than one account and on more than one device, as well as when using a VPN
« Last Edit: April 11, 2020, 07:10:12 pm by Truths »

Offline Dark_heart

  • Professional Razmirz's Cheese Stealer
  • Pack & Pride Representative
  • ****
  • Posts: 1,363
  • Country: 00
  • Floof-O-Meter: 83
  • -- Moving account --
    • View Profile
Re: New .exe, but now Play Game won't let me log in???
« Reply #6 on: April 11, 2020, 08:36:28 pm »
I havn't this problem. In my opinion you should contact with staff. But sometimes, before server problems, i had these problems too. But after a while they passed by themselves.
On new account Aiiokia

Zethany

  • Guest
Re: New .exe, but now Play Game won't let me log in???
« Reply #7 on: April 13, 2020, 06:51:00 pm »
I'm extremely relieved others have been experiencing this issue as well and its not some crazy issue that's exclusive to me. Thanks to a very helpful user in the Discord, I have come to a conclusion that might not sound all that assuring but I can confirm that it has worked for me.

Wait a couple of days. At most, a week. I didn't touch my FH account for two whole days and the problem is magically fixed, somehow. This is my solution, so it may not be the end-all solve for everyone. However, I could give this a shot. If the problem persists after waiting for a couple of days, I would definitely contact staff. I have no idea what causes this issue but this is the solution, for me at least.

Offline VortexAlive

  • Eevee Knight
  • Honored Hero
  • *****
  • Posts: 5,080
  • Country: us
  • Floof-O-Meter: 180
  • A wild floof has appeared!
    • VortexAlive
    • VortexAlive
    • VortexAlive
    • View Profile
    • VortexAlive is Rawrsome
Re: New .exe, but now Play Game won't let me log in???
« Reply #8 on: April 13, 2020, 07:02:14 pm »
Good to hear it's fixed for you, hope you can enjoy the game now!

I'll go ahead and lock this now since your problem is solved. c:
For the sake of my own health and interests, I've left FH and I won't be looking back.