I'm also Expirencing the same problem. I just made my account on my mac yesterday, and tried to log into the game to play it. It looked like it was working saying "Request Accepted, sending login..." Then almost immedately, a new popup says "Incorrect Username or Password. (5 failed attempts causes 15 min ban)" I've tried making another account, and even downloading it again to my other laptop, an HP to see if that might help. All I want to do Is play Feral Hearts, but I can't even make my character yet. PLEASE HELP ME!!!! T_T