map problem

[duplosuper]

Hi there

a friend did a map request and i made her a map,
now i exported it and zipped the file,
she downloaded the file and unzipped it,
but she can't enter the map because  Feral Heart will crash.
did i do anything wrong?
or is it just pc/feralheart/anything?
because i can enter and leave with out problems.
i tried to remove all my maps from export (cuz i dun use them)
and then export that map again, so i only have those files to zip!
but still she can't enter the map

what can be the problem?

[LordSuragaha]

If the map doesn't work when she puts it into her exports folder try telling her to follow this order instead since this helped me a few times when I crash after downloading others maps.

FHM files go into FH>Media>Terrains
FHO files go into FH>Media>Objects
FHS/FHW go into FH>Media>Sky
MP3 files go into FH>Media>Sounds/Music
Then restart the game

Also tell her to go to her game's main menu and click "options" then "video" and change her rendering subsystem from OpenGL to Direct3D9. If you used large custom meshes etc it's possible that's what's causing her the trouble.

Also as Thierry said yesterday:

There is a exporter glitch that probably makes the game to crash. If the map has custom weather, you also need to have all the custom .weather .cycle and .particle files.

I hope something here helps. Good luck

[duplosuper]

well thanks
i will tell if it worked or not