If the problem continues to not work, take out all the files in present 11 and retry by deleting them and redownloading the files. The files are NOT already extracted according to owner but as soon as you do they should be able to be used. So grab the files after the download, extract them to present_11 and replace all files. Do NOT rename or any other option that it ask you. Than in game you go to Tools>Present maker, and go to preset 11. Hope this helps, if not perhaps the files are just not being entered in the game right, or a slight human alteration was made by accident. If so just rename the files for a different preset folder and place them in there and check it in game.