Help with login

[Nirnin]

Ok so I downloaded Feral Heart and finally made an account after stalking the site for some time, anyway
once I made an account and confirmed my email, I went ahead and tried to play online, I noticed though that the server was down this morning so I tried again a few minutes ago, but every time I do it tells me that I have misspelled my username and/or password... I have checked it several times and even went online to the Home page to try and test it and it works fine, I log in and everything, it only happens when I try to play the game... I tried everything I could think of before posting anything cause I don't want to waste anyone's time with something that could be easily fixed, but again I cant find anything... any tips??

[OreoHeroz]

There have been many topics about this.

Try looking at this: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690

Or:

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

Also make sure your username is not more than 16 characters long.

[Nirnin]

Yea thanks, and sorry for wasting time on something so easy to fix... I should have looked harder for help, it was the number keys that I got wrong, I tried what you said and it worked, thanks again. -R.S.

[Nirnin]

One more thing though, my name RybeTaylorSinclair.... How do I fix it, I didn't check my typing before I submitted the name, its supposed to be RyneTaylorSinclair... I tried to fix it and saved it on User Details but it never shows it although it says it saved corrections..

[OreoHeroz]

Yea thanks, and sorry for wasting time on something so easy to fix... I should have looked harder for help, it was the number keys that I got wrong, I tried what you said and it worked, thanks again. -R.S.

I'm glad it helped and no need to be ashamed we make that mistake at times

One more thing though, my name RybeTaylorSinclair.... How do I fix it, I didn't check my typing before I submitted the name, its supposed to be RyneTaylorSinclair... I tried to fix it and saved it on User Details but it never shows it although it says it saved corrections..

You can't change your username in general, but you could change your screen name. The screen name is for your name on the forums, like mine (OreoHeroz). For example: If I registered with the username Oreo, I cannot change my username for the in-game to: OreoHeroz. However, I could change my forum screen name to OreoHeroz, so that people will call me by that, but my real user will always be Oreo.

You will always log in with your real user, not your screen name.

To change your screen name, go to Profile > Account Related Settings. It will display your username along with a box with your screen name. Just type in the name you want in the box, enter your password below, and hit "Change Profile".

If you wanted to change your username for the in-game, you will have to make a new account.

[WolfOfAwesome2153]

There have been many topics about this.

Try looking at this: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690

Or:

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

Also make sure your username is not more than 16 characters long.

Excuse me, do you think you can help me? I found out that my username is more than 16 characters long. The problem is I'm not sure how to change it. Is that possible?

[WolfOfAwesome2153]

Yea thanks, and sorry for wasting time on something so easy to fix... I should have looked harder for help, it was the number keys that I got wrong, I tried what you said and it worked, thanks again. -R.S.

I'm glad it helped and no need to be ashamed we make that mistake at times

One more thing though, my name RybeTaylorSinclair.... How do I fix it, I didn't check my typing before I submitted the name, its supposed to be RyneTaylorSinclair... I tried to fix it and saved it on User Details but it never shows it although it says it saved corrections..

You can't change your username in general, but you could change your screen name. The screen name is for your name on the forums, like mine (OreoHeroz). For example: If I registered with the username Oreo, I cannot change my username for the in-game to: OreoHeroz. However, I could change my forum screen name to OreoHeroz, so that people will call me by that, but my real user will always be Oreo.

You will always log in with your real user, not your screen name.

To change your screen name, go to Profile > Account Related Settings. It will display your username along with a box with your screen name. Just type in the name you want in the box, enter your password below, and hit "Change Profile".

If you wanted to change your username for the in-game, you will have to make a new account.

Thank you for that information. I will have to see when Registration is open again.

[Vysena]

Also, please do not try to create any polls that aren't needed! Thanks. ^^ Good luck with your problem.

[SilverForestHunter]

There have been many topics about this.

Try looking at this: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690

Or:

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

Also make sure your username is not more than 16 characters long.

Thank you!!! This helps alot! Thx!