Arr, you said your user is 18 characters long? I'm afraid you'll have to make a new account then. Make sure when you catch the registration open, make sure your username and password are both below 16 characters, and don't include any exotic symbols such as %, ?. etc. The registration opens everyday for about 2 hours, and make sure you have a free, unused email ready!
Also, make sure you look at this for the future: 1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.
2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.
3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.
4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.
5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.
6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.
7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.
Ohhhhh.... Thats why! But i read another post saying it its suppose to be over 16 okay, THANK YOU!
Yea, but I have one more question, when its your first time playing, would the login thing take a day to actually work? My friend told me that happened to her,
But thank you! I'll try that once the registration opens!