Have you tried downloading another public preset yet? There's a slight possibility of something being glitched with the preset you are attempting to export currently. Also, I meant what file extension (e.g.: .png) did you open, not what program you used to open the file. My apologies for the confusion! Some files cannot be viewed through programs such as notepad, therefore when someone tries to open the file, it appears with a jumbled up mixture or letters, numbers, and symbols.
