As been said many times before, mods doesn't run around inside the game with a sign above them saying "I do work on feralheart right now".
If you want to know about the chats removal it was at has been mentioned before, to see how it would affect how people play the game. If you want my personal experience and thought about it, I can plainly say that it caused much more than what you mentioned in your post, and apparently you are expecting everyone to sit and just work like machines. I will mention here again that this game cannot be modified in every single way to benefit and help moderation without the game itself.
The issue with your posts is really that you pretty much go on about staff and their matters with low regards of the game itself and what is required, you are very quick continuing this about yet again... Staff not doing their job.
As explained earlier in this thread just because you don't see big red text that flashes and scares users doesn't mean there's people actually doing things on the game. And yes, go on about that fake report button that your lovely game creator put in and took us a year to even get across that it didn't help anyone and get them to remove it. Yet again this is a matter about the whole thing I talked about in my earlier posts.
What you are asking for is the staff to sit and explain everything from heaven to earth that shows people why the game is at the state it is, put up what certain people done in the community from day one, all the setbacks, and the lack of progress that left us where we are. If telling users for several years what not to do, and how to do things to make it better isn't enough for you, then I don't know what is, what you are doing now is talking a bit too much regarding matters that you clearly lack information on.
I will say it here, people have been nothing but inconsiderate, immature, rude, ungrateful, and now sit and expect that we should put out a red carpet for you when insults and complaints come flying left and right, we are humans too you know? Ever though about that? Ever thought about that this is not an actual paid position that gives us a career? Maybe people must actually try to dig around a bit more before putting up their pitchforks and fires, see what the matter might be about and dedication actually needed.
You didn't really try, that's what.
Always this game about knowing so much about the work done.
If you want "proof" of work done, look at this thread itself, look at the posts and connection times of the staff, look on their replies in various places. Look on this games history and happenings, look on everything but this very matter and the fact that general is currently gone, you will see that you haven't looked very far to start with. If you want to turn it into game of who's the right or wrong, who that did the most to cause negative effects, then you can sure bet your butt on that I will speak for a hard working staff that I have seen over the times here on FH, they don't deserve the harsh words people are spitting out. Hence why I posted in the first place. The staff is not a bunch of people that are a machines, they do plenty, and sometimes too much.
I could write a book for you, would you understand then? Should we start at day one back in 2011, maybe that would help you understand. But what some of the users are doing, is sitting and throwing crap at people that has been here since day one, and helping people since day one, while others.... Just left you behind. And now I'm apparently at wrong when I ask for users to judge on an even level and stop the excessive blaming over a chat and throwing of words that aren't needed. Even get the words about how we never do any job. We even get told we're unprofessional for trying to have fun here once in a while, do streams or make up own words.
Some of you guys need to get past the point and realize there's much more too it than what you can see.