Feral Heart

A friend of mine joined FH not to long ago during registration under the name grapeflavored. She had been able to play up until the new update. She now runs into log in problems. When my friend tried to log into the site, it told her that her account was not activated, but she could log into the log in page just fine. Also, when she tried to log into the game, it said her username and password were incorrect, even though it was correct. Is there a way to fix this?

Honestly, things have been fine until I downloaded the Elysium map.

This is how it all went down:

I downloaded a map. The map is called Elysium.

After downloading, I opened the zipped file with WinRAR.

After doing that, I put all the items in the correct places in my Feral Heart folder.

Shortly after doing that, my WinRAR crashed.

After WinRAR crashed, my PC alerted me of a new virus.

My feral heart game was actually open at the time!

My entire screen started to blink black, and then went entirely black before returning to the main screen. (I have windows 8.)

I tried returning to my desktop, but it just went black again. I searched up windows defenders and ran a full scan.

I closed Feral Heart after that.

I removed all the newly downloaded map material from my folders and tried to open the game again. It instantly crashed as soon as I opened it.

So, I uninstalled feral heart and reinstalled. Same problem occurs. I'm now unable to enter the game.

I'm wondering why this happened. I wasn't on any particularly dangerous site on my other tabs, just youtube and deviant art. Actually I suspect the download of the map to be the main cause, but as for now, I'm completely lost. And frustrated. So I came online to the fourms and posted this. Does anyone have a solution?