I honestly do not think that this is just about some words thrown around in this chat Zar, this about something more and I believe the poster of this topic just wanted to enlighten something that so many simply push away for various reasons, maybe even don't mind, but the truth is this behavior is not really wanted in general. Sure there's those who take things to personal at times but in all honesty there's many things said that could've just been zipped shut all together.
At hand this topic was about how general chat can seem aggressive/hostile, it's not a positive subject exactly but I don't see how some of the replies in this thread helps. It's not a fiction exactly that General chat in a place like fluorite can be extremely hostile towards newer users, and it's very VERY rarely I see players try to give tips and help towards newer or just unaware users, instead it usually goes by yelling or trolling, almost scaring users away.
You can't just go up and talk about how there's two teams in this, especially since one of them is not exactly playing "fair", sure we should be able to discuss and share opinions, but just because something thinks it's "ok" to be a bumhole and that it requires two to start a conflict or argument, doesn't always mean it's a valid point of defense in this. We want users to be polite, even if it's the internet or users are sitting behind a screen, and this topic was about how users appeared hostile in this chat, no names mentioned or fingers pointed in the thread.