Author Topic: HELP? I can not log on into the game and it says invalid username or password  (Read 6376 times)

Killr4u

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Sooooo when i go to log on to the game is says invalid username or password, and i know i did it just perfectly...i dunno what to do i can't play the game right now  :'( :'( :'( :'(

Offline Redlinelies

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There's a few glitches in this, but also things you've to keep in mind.

-Password is capital sensitive, if you registered with a password like DerpAherp. You cannot login using "derpaherp".

-The numpad on the keyboard doesn't work if you have numbers in your password, you MUST use the numbers above your letters.

Trying this without any luck, it might not be working because of you using symbols in your username, and that you should try to stick with letters from a-z as much as possible. You might would want to create a new more simple named account and password if you are unable to get it to work.
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UshiwakaAmaterasu

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The same thing is happening to me, I have changed my password, Downloaded the patch & nothing, Please help...

BlackWolfOfDemons

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It happening to me to!! Its my first time getting this game and i can't play! I have been looking forward to it ever since i downloaded it!!  :'(

Offline Redlinelies

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Then go onto your profile here on the forum and set a new password for it, repeat all the instructions told in my previous post and make sure it's done correctly.

If nothing works, look at what I wrote at the last part.
Quote
You might would want to create a new more simple named account and password if you are unable to get it to work.
Former community manager of FeralHeart

UshiwakaAmaterasu

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There's a few glitches in this, but also things you've to keep in mind.

-Password is capital sensitive, if you registered with a password like DerpAherp. You cannot login using "derpaherp".

-The numpad on the keyboard doesn't work if you have numbers in your password, you MUST use the numbers above your letters.

Trying this without any luck, it might not be working because of you using symbols in your username, and that you should try to stick with letters from a-z as much as possible. You might would want to create a new more simple named account and password if you are unable to get it to work.
Hey Red, nothing seemed to work... though, when I made a new account, it did. But I have one question though, is it possible to fix this account I'm on now so I can log in to the game? I want to keep this account, if possible...

Offline Redlinelies

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I'm not sure why you'd want to fix an account that never worked in the first place, if it isn't for the name itself that is.

My guesses are that you have a symbol in the name that can't be used, or that you do not write it correctly when  logging in. Feel free to send me a PM to me with your login information(Username and PW) and I can see if there's anything I can do.
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Offline HorseLoverGirl

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same thing is happening to me. it keeps coming up with 'Invalid Username or Password (5 failed attempts causes 15min ban)

Offline RexGreyWolf

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me too

GoldenAngelDragonRainbow

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Hey Red, nothing seemed to work... though, when I made a new account, it did. But I have one question though, is it possible to fix this account I'm on now so I can log in to the game? I want to keep this account, if possible...
[/quote]
How did U fix it? and... i made a new account but somehow it did not work..