I can't log into the game!

[FullMoonAngelWolf]

I put in the exact same username and password that I have here but it says it's incorrect. Why is it saying that and how do I fix it?

[lugailover]

Have you put numbers or special keys in your user? Or maybe there might be a capital in your password. See if that works.

[Crin]

I agree. Check for capitals and special keys. If you don't have these and your sure that you're typing it right, make sure that your password does not have spaces, which is usually what gets people.

[FullMoonAngelWolf]

I have numbers in my password and capitols in my username, so should I change that?

[Crin]

You shouldn't have to, I don't think. Capitals may or may not work, though I'm not sure, nor do I think they would matter. Make sure that you're not on number lock or any such thing preventing you from typing it correctly.

[lugailover]

I have numbers in my password and capitols in my username, so should I change that?

I think that is fine, as long as there is only a capital at the start of your username as far as I know.

[FullMoonAngelWolf]

Ohhh I have capitols in other places including the start of the username.

[lugailover]

Ohhh I have capitols in other places including the start of the username.

That is probably the problem then, I do not know how to change the username though, contact an administrator about that. If not you can make a new account.

[FullMoonAngelWolf]

Okay. Can I use the same e-mail twice?

[Redlinelies]

I use capital letter in the front my of username Redlinelies and that is not a problem.

But the password IS capital sensitive which means you cannot write a small s where it's meant to be a big S for example. Also about those numbers, there can be numbers in both username and password but they can NOT be typed into the login box with the NUMPAD on the keyboard, you MUST use the numbers above the letters for it to work.

And you cannot use the same email twice when registering here, you must've a unique e-mail for every account.