First of all, welcome to Feralheart!
Here is a great list of tutorials which can help you make and fix things.
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=18898.0Might I ask but did you download the game already? If you have did you download Feralheart or Feralheart+?
If you havent downloaded you can download here...
http://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40Here are some basic things you should know

The character controls are the "W,A,S,D" keys and the arrow keys move your camera.
The easiest way for me to control my character is hold the "W" button and steer with the left and right arrow keys.
The space bar will make your character jump, "Z" will make your character lie down or sit, the "X" button does the opposite.
There are many places in Feralheart to go to, you travel via portal. They will look like a black circle or a golden circle, jumping into the portal will bring you to another map.
By double clicking another character you can choose to join their rp group, private message them in-game (whisper), add them as a friend and block them.
If you need anymore information just say so ^^