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Author Topic: I can't get on!  (Read 1765 times)

~ThePowerfulThree~

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I can't get on!
« on: January 06, 2013, 02:51:46 am »
I just made an account and I went to make a character but I couldn't get into the character section! Please, tell me what I can do!  :-[
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Offline Ingredient

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Re: I can't get on!
« Reply #1 on: January 06, 2013, 02:55:30 am »
What do you mean you cannot get on the Create a Character section? Could you connect when you tried to log in? Were you crashing?
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~ThePowerfulThree~

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Re: I can't get on!
« Reply #2 on: January 06, 2013, 02:57:51 am »
When I open up Feral Heart to play I can't log-in to that. I know I typed it exactly right. I don't understand how it worked here but not there. Like I said, I just made the account so I haven't played yet, I really need/want to get on.
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Offline Ingredient

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Re: I can't get on!
« Reply #3 on: January 06, 2013, 03:05:35 am »
Are you receiving that "Username or Password is Incorrect" message?
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~ThePowerfulThree~

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Re: I can't get on!
« Reply #4 on: January 06, 2013, 03:06:09 am »
Yes :-\
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Re: I can't get on!
« Reply #5 on: January 06, 2013, 03:09:59 am »
Take a look here: http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0

I have a feeling your username is too long, I think the game will only allow a maximum of 16 characters. Not sure if the same goes for passwords.
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~ThePowerfulThree~

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Re: I can't get on!
« Reply #6 on: January 06, 2013, 03:23:45 am »
Ok, because I have 18 characters in my username. I would try to register again but registration is closed.  :-\
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Re: I can't get on!
« Reply #7 on: January 06, 2013, 04:01:48 am »
I'm afraid you may have to wait for registrations to open again. I'm not sure if it's possible but maybe you can ask an admin to change your username.
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Offline BuioUmbra

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Re: I can't get on!
« Reply #8 on: January 06, 2013, 01:09:35 pm »
Did you recieve the activation email to activate the account?
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Snowflake the Joker

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Re: I can't get on!
« Reply #9 on: January 10, 2013, 04:26:48 pm »
Hi! i have the same problem, but i dont know how to fix it..
Is there a way i can delete my account and register again? My user name is Snowflake the Joker, and thats more that 16 characters....

Or should i pm an admin? and, how do i do that? please help me, i really want to do this game... :)
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