I'm just here to make a quote from where I posted a few weeks ago.
"Players make a game fun, not the chat."
We play games to play with others around us, exchange conversation, or fight monsters. The players make a game worth it. Think back to where we had the General chat. How many times have you asked if anyone was "alive" or around to talk? No players, no chat, and you log off a few moments later. Instead of being concerned about what chat is being removed, interact with players. That's what you've been doing all along when the General chat was there. So the argument here is, it that because the chat is gone, players are gone too?
In addition, if a chat meant that much to those who supported it, you should have used it wisely and not abuse it. Every good thing does have its end and sometimes it comes back with change. Example, your parent taking away your cellular device for making bad comments to your sibling. Same principle here, and yes, these two situations are the same.
However, as far as a game chat goes, I cannot say. All the same, I just do not like people saying a game is dead for a one chat being excluded, insulting the staff, and pointing fingers. It's all pointless as well as hurtful to others.