Preset Issues (People cannot see my preset regardless of download)

[feralfang]

Hey guys, this is just an issue I have as of right now, for some reason, even when people download my preset, they are unable to see it after putting it into the right place and having it export completely fine. Why is this? I haven't found an answer on the forum and I'd really like some help. Some additional info could be that I used the same preset on a different account, however there are some minor changes to the preset with my new account, regardless, it exported fine in the preset maker, no oddities in name or anything, all the letters were fine. It exported as FeralFang_5.fhp, and no one can see it when they download it, I've tried two times re exporting it and putting it on mediafire for download but it doesn't work regardless. Any help on this issue would be appreciated greatly!

[Feareh]

Well one thing I realize when exporting you have to type in the correct username. Last time when I tried to export a preset on my very first account, I logged in as Youshallfearme.
When I got my fph file I sent it off to my friends and they said they couldn't see it either. I end up finding out that is couldn't read cause the username wasn't really right. It was registered as YouShallFearMe, so the system couldn't find the file properly. Perhaps try to make sure when you first registered to properly type in the right username with Caps if you so used them

[feralfang]

Yep, that's all set, the username for this account is FeralFang, and the preset's name is FeralFang_5.fhp
So there are no name issues here.

[Feareh]

Well are they placing it in the right folder?

[Jegrde]

I'm having the same issue with my friend.
We even went so far as to share screens to see if he was doing the correct actions and he was.
We have the correct username, the correct file placement, and correct exporting actions.
What we did that didn't seem to have results;
-Checked the preset code
-Re-named and re-exported in a different folder
-Re-uploaded using both Skype and Mediafire.
-Re-downloaded twice just to be sure.
-Both of us restarted the FH game a second time.
-Left the map and restarted FH
-Tried deleting too many unused files from preset folder in case of over use.
-Tried different characters.

What the preset does do;
-Saves to character
-Appears on the user's character (only) in game
-Has no errors reported while exporting

I haven't checked out other forums yet for a solution and not really wanting to re-download FH to test that theory.

[LordSuragaha]

I suggest you retry what Feareh said but this time be sure to be signed in as feralfang not FeralFang. Then reexport your preset and give your friends the new file and it should work.

[feralfang]

Okay, I'll try, thanks.