Hmmm. It seems your having trouble.
I might be a bit of a help.
![Wink ;)](https://feral-heart.com/smf/Smileys/default/wink.gif)
Make/download a prset, and put it in 'my_presets' folder.
Go to FeralHeart.exe and go to: Tools/Preset Maker/V/Add Preset.
Add a preset, and then export it to your account, well for game.
After that, exit the game, and go to: Main Disk/C:/FeralHeart/Presets.
Look for a folder, called: 'YourUsername'.fhp
Go to 'Media Fire' and upload 'YourUsername'.fhp.
Then try to ask a friend to download it, and see if it works.
If not, try to un-instal FeralHeart, and instal a new one.
If it dosen't help, then I'm sorry.
Hope I helped. Good luck. ^.^