Author Topic: Setup files are corrupted  (Read 2298 times)

Offline Mist07000

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Setup files are corrupted
« on: February 27, 2014, 06:46:31 pm »
[move]Someone help me out

I uninstalled FH by mistake but when I went to reinstall it says "The setup files are corrupted. Please obtain a new copy of the program"

I don't know what to do and yes I have check on here but it was so confusing for me to understand. Please help me as I have been off FH for almost 2 months and I really want to come back on.

Thanks for reading (User: poppy0700)

Offline Shally

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Re: Setup files are corrupted
« Reply #1 on: February 27, 2014, 06:50:42 pm »
Quote
Someone help me out

I uninstalled FH by mistake but when I went to reinstall it says "The setup files are corrupted. Please obtain a new copy of the program"

I don't know what to do and yes I have check on here but it was so confusing for me to understand. Please help me as I have been off FH for almost 2 months and I really want to come back on.

Thanks for reading (User: poppy0700)

Uninstall your game again and make sure you delete EVERY folder after you've uninstalled.
Then re-install.

Offline Mist07000

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Re: Setup files are corrupted
« Reply #2 on: February 27, 2014, 07:39:20 pm »
It is uninstalled but now I can't install it again.

Offline Shally

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Re: Setup files are corrupted
« Reply #3 on: February 27, 2014, 07:42:51 pm »
It is uninstalled but now I can't install it again.

How so? Is your virus protection refusing it?
Make sure you're running the installation as "Administrator"

Offline Mist07000

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Re: Setup files are corrupted
« Reply #4 on: February 27, 2014, 08:02:47 pm »
My protection keeps running scans but even if I turn the protection off it still does come up.

Offline Mist07000

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Re: Setup files are corrupted
« Reply #5 on: February 27, 2014, 08:06:58 pm »
Just tried running the installation as administrator and it didn't work it still came up. Do you think it could be something to do with the game or the laptop?

Offline Shally

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Re: Setup files are corrupted
« Reply #6 on: February 27, 2014, 08:08:21 pm »
Ah yeah, the computer and your protection might not recognize the program, so it sees it as a threat on auto.
Do you get an option on "Install anyway" or does it just delete the file?

Offline Mist07000

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Re: Setup files are corrupted
« Reply #7 on: February 27, 2014, 08:17:30 pm »
There is an option to delete or run anyway but when I click run anyway that's when it comes up

Offline Sherlockian

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Re: Setup files are corrupted
« Reply #8 on: February 27, 2014, 08:36:25 pm »
Are you trying to install it using chrome? There's been problems before with downloading FH saying that it's a malicious or corrupted file. Try installing it on a new browser perhaps?
Please, feel free to call me Genny. x)


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Offline Mist07000

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Re: Setup files are corrupted
« Reply #9 on: February 27, 2014, 08:52:04 pm »
No I'm using Internet Explorer (Not Google chrome, Firefox or anything like that).