Friend Can't Confirm Email

[ObsidianShadow1]

Hello, my friend is having issues with confirming her email for her account on here. I made her an account when the registration was open, but she didn't confirm the email until the next day. It kept sending a 403 error message when she tried to confirm it. I asked this one player if it was because registration was closed that she was having these issues or if the site was down. Please advise.

[WhiteLightHeart]

It is very possible that if the confirmation email wasn't accessed while registration was open, then the account may not have been activated, or not created.

What's her username, if I might ask? I can look it up in our database.

[ObsidianShadow1]

Her user is CanonOTP. 

[ObsidianShadow1]

Is my friend in the database?

[Sherlockian]

Try not to double post please ^.^
And I've searched her username in the members list and it comes up with a user, the forum display name is 'Mackenzie' if that rings a bell?

If that is her then I believe that she has to confirm the email when the registration next opens. X3