Map Server Not Connecting(It's a downloaded map)

[_Rache_]

There is this certain map that always says 'Failed to Connect To Server, Retry?', and I would contact the maker of the map about it, except I don't think she is active anymore. It is a map of The Darklore Territories, Final Expansion map pack called Dovuhltrun(If that's spelled correctly). I tried changing the rendering system, that didn't help. The odd thing is that I can access every other map except the one.

[AlphaEclipse]

I'm going to download the map pack to see if it's just you or a derpy server problem. :3
If you know it's just you, look at these:

I keep getting bad tokens, failed to connect to map server or timing out while playing.

If you have made sure your connection is working fine, and maybe FeralHeart has worked all good before, there still can happen things in the game when walking around in different maps. Examples of these are so called "Bad Tokens", "Failed to connect to map server" messages.

Even though the game has it's own server, it's not perfect and can get stuck as well. If you're experiencing troubles a good bet is always to wait a few mins/hours and try again later. It solves a lot of problems.

Bad tokens is the servers way to tell you that something went wrong when loading a map/location most of the times. The client failing to communicate with the server, or other way around. If there was some connection problems just during the time you tried to load a new map, this might happen to you. Also maps that has an extreme amount of online users, or more objects and other custom things might take longer to load, and the chance of getting bad tokens might rise. Usually the issue doesn't last for too long and get solved by just trying going through a portal again or loading the character again or just keep reconnecting, for some it's worse than others.


Failed to connect to map server is a message you also can get while changing maps and entering portals in the game. It's usually nothing severe either, and as worst, your character might be stuck in that map until there's a reset of the map server process. Another issue similar to this can be if you get the loading screen after choosing a character, but it never loads. Most of the time it should be followed by this "failed to connect" message. If you try to choose another character that isn't placed in the same map, it sometimes let you play since every map in the game, has it's own server process. Sometimes the server needs to be restarted in order to fetch some stuck characters. If you had characters that's been stuck for weeks, you should contact the staff.


Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

If the server is up though for a longer time, and you're still having issues to connect, you should follow the tips mentioned in the post "Unable to log on/go online" above, and if that fails to work. Contact those responsible for your internet or maybe someone that knows more and are able to help you.

[Honest~Faith]

That's rather strange. 
It's the specific map that isn't working, was it working before? The first time you downloaded it, did it work for you? If it's your first time downloading the map, it might not be available. As Alpha is downloading the map, we'll see if it's you or is it the map.

[AlphaEclipse]

Is this the map?

If so, it's not working. All of the other maps in the pack are working, except for this one.

[_Rache_]

Yep, Alpha, that's the one. And I was in the map just last week and it was functioning normal.

[_Rache_]

And I'm having that issue too, same as Alpha