Author Topic: can someone help me? :pp  (Read 1118 times)

Offline SukkiGames

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can someone help me? :pp
« on: May 01, 2014, 08:25:35 am »
Hey people, i honestly can't even enter the game. I don't know whats wrong with it, i tried everything. Are maybe my maps the problem or something like this? Cause everytime i click the icon for feralheart it start loading but then it says: error. Like okay.. i dont get it :'D so could someone please help me with that, if any of you had or have the same problem? I would be really grateful.

"These lips are sealed, sorry."

lindaminda

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Re: can someone help me? :pp
« Reply #1 on: May 01, 2014, 08:30:17 am »
Maybe this can help a bit?

Quote
Got the recent patch?
The game gets updated every now and then with new features or just fixes. In most cases when there's a new patch available users need to download it in order to play.

If you get a window when trying to log on the game saying "Please download the latest patch @ feral-heart.com" Then you simply need to download the latest patch from our "Official Downloads" and install it. Once that's done you can play the game again!

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.


Try Alpha's tutorial
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=43234.msg600118#msg600118


Offline Vespian

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Re: can someone help me? :pp
« Reply #2 on: May 01, 2014, 08:42:09 am »
Did ye' by chance download any recent modifications? A little bit of additional information as to what ye' may have been doin' before ye' encountered this error would aid in figurin' out what the problem may be, Ms.

Are maybe my maps the problem or something like this?
If ye've exported any recent maps, check in the folders Particles and My_Objects and delete any duplicated files endin' with _1, _2, etc. Sometimes said files can duplicate when one exports a map thus causes the game to crash.

This is all I can advise ye' to do right now until I get some more insight on the misfortune. It'd also be good to check if what ma'dam Dundee has provided helps ye'. I wish ye' luck.
gone

Offline SukkiGames

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Re: can someone help me? :pp
« Reply #3 on: May 01, 2014, 09:26:24 am »
I already figured out that something is wrong in the my_objects file, but honestly i have no idea what. When i delete all my_objects the game starts great, but i dont want to lose my meshes and such :'O

"These lips are sealed, sorry."

lindaminda

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Re: can someone help me? :pp
« Reply #4 on: May 01, 2014, 10:27:57 am »
I already figured out that something is wrong in the my_objects file, but honestly i have no idea what. When i delete all my_objects the game starts great, but i dont want to lose my meshes and such :'O


Well I think It's the best to re-install fh. Before you do it, just copy and save in different folder all stuff you don't wanna lose