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I need help getting in to the game. I got into my account but cant get in to the game:(

I dont know what this is :/
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And this xD
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Voting closed: September 21, 2014, 07:09:53 am

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Author Topic: Need help getting into the game. Plz help  (Read 3504 times)

Offline xXxBloodyKiss3sxXx

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Need help getting into the game. Plz help
« on: June 13, 2014, 07:09:53 am »
Ello. My name is Maria. I have played this game before. I love it so much but my computer crashed a while back. By the time i got my computer up and running again you couldnt make a new account. They blocked it. So every so often i came back to see if i could make an new account. One day it was open. Got so happy. Made me a new account but then when i tryed to get in to the game it wouldnt let me. I dont know why. Could someone plz help me out? I have been dying to play this game again and i cant get in to my old account cuz i cant remember my user name or password. Does any one know how to help me?
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Offline Shazadah

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Re: Need help getting into the game. Plz help
« Reply #1 on: June 13, 2014, 07:19:23 am »
It sounds to me hun that you forgot FH sends a confirmation email to assure that the email address used for the account is correct. All you must do is go to your email's inbox and if its there then open the message, a link will be provided that you must click and once you do it will confirm your email and allow you access to your account in-game. If you by chance used the same email you had on your prior account then it may not of worked.

Other than that, thats all I've got. I don't know if logging into the forums is something that is accessable before confirming the email but its my only guess. I'm techie with just modding and making presets and such XD, not so much errors such as said problem, unless I've experienced it before as well.

Good luck floof, and welcome back to FH.
« Last Edit: June 13, 2014, 07:21:19 am by Shasta~ »
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Offline xXxBloodyKiss3sxXx

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Re: Need help getting into the game. Plz help
« Reply #2 on: June 13, 2014, 07:30:58 am »
What email did they send out? All the email i have from FH is trying to reset my password. Other then that i dont have any thing about FH in my inbox :/
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Offline Shazadah

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Re: Need help getting into the game. Plz help
« Reply #3 on: June 13, 2014, 07:36:27 am »
Strange, normally when a new account is made they send out an email to you that confirms the email used is correct, and as said before it can be confirmed by clicking on the link provided. It could be possible that you misentered the email and it sent to somewhere else in oblivion, I have had that happen before and when I went to retrieve me account info to regain access (this was on another site mind you), I never got the email and I was able to see that I had mistyped my email address. Never got that account and all I had on it back, sadly.
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Offline xXxBloodyKiss3sxXx

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Re: Need help getting into the game. Plz help
« Reply #4 on: June 13, 2014, 07:43:56 am »
Well i made this account like 2 years ago i think and i was able to get in to it now. Do you think it could be cuz i have caps and a number in my user name?  Maybe thats why i cant get in
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Offline Shazadah

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Re: Need help getting into the game. Plz help
« Reply #5 on: June 13, 2014, 07:47:04 am »
Ny, I have all caps and a few numbers myself in my password, I don't see why it'd be different with user.
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Offline xXxBloodyKiss3sxXx

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Re: Need help getting into the game. Plz help
« Reply #6 on: June 13, 2014, 07:48:56 am »
Ya true :/
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Offline Shazadah

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Re: Need help getting into the game. Plz help
« Reply #7 on: June 13, 2014, 07:54:26 am »
What type of messages pop up when you try to log in? Perhaps some screenshots of those errors may lead to a solution?
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Offline Shally

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Re: Need help getting into the game. Plz help
« Reply #8 on: June 13, 2014, 07:54:58 am »
Did you use the same mail address as when you registered last time?
You can't register with the same mail - you need to use a different e-mail address.

You can also try sending a mail to [email protected] - make sure to check your junk-mail so the activation mail doesn't end up in there.
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Offline xXxBloodyKiss3sxXx

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Re: Need help getting into the game. Plz help
« Reply #9 on: June 13, 2014, 07:56:11 am »
It says "Incorrect username or password"
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