Registered, but will not accept my log in at the game level???

[~TheMechanicalWolf~]

Just registered, but I can not log into the game, it says wrong user name or password. Reset the password to double check and I still have the same issue?

[greenart6]

If your username has more than 16 characters, you'll sadly have to get a new account. Symbols also mess it up sometimes.

[StarrieNova]

First off I would think you should check the character count on your username you are trying to log-in with on the game. If your username goes past the 15 character limit you will not be able to log into the game.

Ex. N-i-g-h-t-c-o-r-e P-r-i-n-c-e-s-s

That user goes past the 15 character limit. So it will not allow you to log into the game.

[~TheMechanicalWolf~]

So I will have to wait until the next open registration...

[AlphaEclipse]

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

Also, changing your password only changes it for the forum. If you need to make a new password, you'll need to make a new account.

Also make sure your username and password don't exceed over 16 characters, otherwise you'll need to create a new account. Registration opens randomly for about two hours. Good luck on catching the registration if needed!

Pfft, you guys ninja'd me- stupid phone haha

[StarrieNova]

Hehe...yea....sadly you just might have to..