I tried to log into my secondary account where I hold a character for a roleplay. I kept crashing so I went to the website to reset the home. The website declares this account to not have been activated when it has, the website also declares their is no associated email with the username. And the username can not be accessed on the game when just moments before I was logging in. Can someone please help me? This is really concerning, the account details were never shared and I am sure I have not deleted the account on accident.