Author Topic: Won't Connect (Updated information)  (Read 1369 times)

Offline firestar1101

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Won't Connect (Updated information)
« on: November 11, 2014, 11:32:22 pm »
So I'm still having the same problem where I cannot connect to the servers. It only occasionally connects to the front server, but I can't connect to the main server at all. However, I tried getting on on a different laptop and it got on right away. It is under the same internet access. It just won't connect on my laptop for some reason, but it will connect on the other laptop... I do have Avast anti virus which I just got on my laptop. Is there a way it could be blocking access to FH connecting to the servers? Or is there another reason this could be happening? I would like to be able to access FH on my laptop again seen as how it has all my height maps, masks, presets and such.

Offline Vespian

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Re: Won't Connect (Updated information)
« Reply #1 on: November 12, 2014, 03:45:32 am »
It could be yer new Antivirus system since it seems to have started when ye've obtained the program least by the details ye've provided. Mayhaps try excludin' FeralHeart from it?

http://www.getavast.net/support/managing-exceptions/

There's a tutorial of how to exclude programs/files/etc though since I have not Avast, feel free to toss me another nudge if this suggestion fails to solve yer problem or if the tutorial fails to make somethin' clear.
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Offline firestar1101

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Re: Won't Connect (Updated information)
« Reply #2 on: November 12, 2014, 05:40:42 am »
I figured out that it can't be avast causing the problem... I thought that maybe the firewall was blocking it from connecting, so I turned it off and checked again but it didn't help... I really don't know what it could be... It makes no sense...