{*} Want to be a Developer for FeralHeart? {*}
The link works fine for me. Perhaps it was the her browser as mentioned above or:If you sent to her via the FH site, the link takes you to adfly first. After five seconds there is a 'Skip' button in the top right corner. It's possible she didn't know that adfly is just a simple roadblock on the way to the actual download.
She probably is clicking "open" when the download pops up, you need to click "save" or "save as/to" hope I helped :u
You could always upload it to Dropbox.https://www.dropbox.com/