Author Topic: Login Help  (Read 1204 times)

Offline Embracethenight138

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Login Help
« on: August 07, 2015, 05:18:51 am »
  I made a new account today, but when I tried to log into the game it said "Request accepted, sending login" and then I get sent to the login screen. All of my info is %100 correct, this happened with my last account too. Help?

Offline Embracethenight138

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Re: Login Help
« Reply #1 on: August 07, 2015, 05:33:37 am »
It's aloud through my firewall. But it still doesn't work.

Offline ritat

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Re: Login Help
« Reply #2 on: August 07, 2015, 09:50:19 am »
This does not have to do anything with your firewall and you got sent back to the title screen because you have either written the wrong password or username to login. Do not keep doing this, you'll be in the same situation as Coco, meaning you'll be banned. Like I said to her:

Yes, I tried that and it still says I'm banned

Well then, you need to wait for a few days till you can play the game again. Because when you're banned you can't enter the game. If kept entering the wrong password that means you need to look back at your original password. Go to the top of the page and click 'forgot your password?' below where you login and then type your email to receive your current password. :) While you're waiting to get out of the ban, enjoy roaming around the website!
« Last Edit: August 07, 2015, 09:52:28 am by Ritatalia »

Offline Immortael

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Re: Login Help
« Reply #3 on: August 07, 2015, 11:16:15 pm »
Was there any warning at all? Like a ban or "Connection Lost"? Or did it just poof you back to the login screen?

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Offline Embracethenight138

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Re: Login Help
« Reply #4 on: August 08, 2015, 03:27:36 am »
 it just tells me if I have five failed attempts I get banned for fifteen minutes. That's it.

Offline Warriorstrike

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Re: Login Help
« Reply #5 on: August 08, 2015, 03:32:47 am »
it just tells me if I have five failed attempts I get banned for fifteen minutes. That's it.
Are you sure you're typing in everything correctly? The log-in box is a bit sensitive, so you have to make sure that you're entering in everything correctly. It sounds like you've tried to log into the game, mistyped either a piece of your username or password, which is now causing the server to ban you for fifteen minutes. If there's a possibility that you're mistyping something, take a look at this thread -->http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0

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Offline Embracethenight138

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Re: Login Help
« Reply #6 on: August 08, 2015, 06:51:33 am »
Everything goes in correctly. But it doesn't work.

Offline Azonia

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Re: Login Help
« Reply #7 on: August 08, 2015, 02:18:05 pm »
Like Ritatalia said; 'go to the top of the page and click 'forgot your password?' below where you login and then type your email to receive your current password. Smiley While you're waiting to get out of the ban, enjoy roaming around the website!' This is good advice. See if this works and if it doesn't I'm not quite sure how to help you, sorry!

Offline Embracethenight138

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Re: Login Help
« Reply #8 on: August 09, 2015, 01:09:16 am »
 No, everything goes in perfectly. I put it in as I would to log into the site.

Offline Immortael

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Re: Login Help
« Reply #9 on: August 09, 2015, 01:49:02 am »
Did you use more than 15 letters? That may be your problem

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