I need help with my FH, It won't let me connect!

[MtnDewAddict]

I'm having problems with FH, due to the fact that even if I have the "Play Game" page open, It just says, "Unable to connect to Front server". And the one time it actually got past connecting to the server, it said, "Sending Login", then it timed out. Help?? I had item and marking packs on my other computer, so I don't know if that effects this?

[AutumnTheWulf]

Login using this link: Login here

Make sure you keep that page open while you play the game.


Eh the login is reloading for about every 60 seconds.
And maybe this can help you a bit:

Ok for those of you having problems and those of you who are just interested here is a quick rundown and some possible pitfalls when using the new login.

When you login to this page your "IP address" (the place your connecting from) is allowed to communicate with the game server. As the game server is not on the same node as the website it can take up to 60 seconds from point of login to being allowed to connect.

If you are getting thrown back to the login screen (and your sure your password is right) or just being left with a blank screen not receiving the message "You Must keep This Page Open While You Play". There are two possibilities firstly make sure you have cookies enabled if you can login on this site chances are the are enabled already. The second possibility is you may be banned right now, it currently doesn't show if you're banned and we are still investigating accounts.

There is a third thing that may happen when you try to login which is you get a message "no proxies here", I'll explain that in a moment.

Ok so lets assume your logged in. The page itself reloads every 50 seconds I didn't test with other browsers but I know on Firefox even if the tab is in the background and minimized it will always reload assuming your internet connection is maintained if your internet connection is poor you may want to install some sort of "tab reloading" addon these allow you to specify how often the page is reloaded and then the addon will continuously reload the page(a time of 25 seconds is wise if 50 is causing you trouble as then you have 2 chances to reload the page every minute). Essentially if the page isn't reloaded at least once every 60 seconds you will be logged out. The other possible problem is that what ever browser you choose to use is trying to be "to smart" some may ignore the reload request if the tab is not currently in view. If that's the case try another browser.

At this point you should have a stable link to the server. If you still cant connect I expect your using a proxy. Proxies are an anonymity tool. Not that anyone here should need to use one. Note that a proxy will not work on Feralheart so by having one setup your browser will end up with one IP and because Feralheart cant connect in the same way it will user your real IP. As the two IP's will be different you will not be able to connect. Simple advise here turn it off.

Now we've covered getting connected what might get you disconnected well trying to use the wrong username for one. And this accounts for anyone in your home. Say a sibling tries to get on there account without first logging into the site they will get you both kicked out. Or if you do something wrong in game obviously a moderator might remove you.

Typically though for a lot of users these sessions seem pretty dam stable. I can see there are some sessions that have been active for pretty much a day and that's not because the user is in game they just seem to have left the tab open.

Hopefully this clears things up

Raz

[Cosmic-Wolf]

Adding on to what Delss said, sometimes the login page requires a browser plug in that allows the page to refresh after a certain number of seconds. This keeps your login page from logging out automatically.  I use refreshthis.com and have it set to refresh every 25 seconds. I don't know if that is your problem,  but it wouldn't hurt to try it out if you haven't already.  

[G4RG0YLE]

The helpful floofs above have basically summed up the solution to your problem, but depending on what browser you use might make a bit of a difference. If you're not using Google Chrome or Mozilla Firefox, I recommend trying out those.

[xdarkidogx]

Hello I can't play Feral Heart anymore it doesn't work D: when I will login into the game it will crashes ... and so I wait 1 month but it doesn't work D: can you help me please??
and sorry for my bag english :I ?

[CosmoFursi]

Hello I can't play Feral Heart anymore it doesn't work D: when I will login into the game it will crashes ... and so I wait 1 month but it doesn't work D: can you help me please??
and sorry for my bag english :I ?

^^ You should make your own help thread with more information, that way floofs can know if you need help!

[Cosmic-Wolf]

Hello I can't play Feral Heart anymore it doesn't work D: when I will login into the game it will crashes ... and so I wait 1 month but it doesn't work D: can you help me please??
and sorry for my bag english :I ?

As SSFire-Wolf has already said, you should make your own thread if you need help. Most people will think you were trying to help out the person yourself. But anyhow, if it is crashing everytime you go to login, make sure if you have downloaded anything(Maps, Markings, Items, etc.) that they are put into the right folders and whatnot. If that is not the case, try reinstalling your game, and that should fix it.

[aquaticInsomniac]

Hi, I just got Feral Heart installed, and I am having the same problem as this thread creator. Me being me, I'm not sure if cookies are enabled. Assuming that they are, I think that even if I waited for a minute I wouldn't be able to get online. Is it possible for someone to give a clearer explanation of what I should do?

[Cosmic-Wolf]

Hi, I just got Feral Heart installed, and I am having the same problem as this thread creator. Me being me, I'm not sure if cookies are enabled. Assuming that they are, I think that even if I waited for a minute I wouldn't be able to get online. Is it possible for someone to give a clearer explanation of what I should do?

You should really make your own thread if you have a question instead of replying to other people's threads. But anyway, are you sure that you are using the login page?

http://feral-heart.com/login/index.php