Author Topic: connection problems  (Read 1306 times)

Offline snegg

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connection problems
« on: May 07, 2016, 05:18:34 pm »
i've been having problems connecting to the game. i open up the login page and it apparently looks fine, but then i open my game and type everything up (even check the password and username twice to see if it's spelled right) and when i go and log in, it says that it couldn't connect to server.
it looks like the game is ignoring the login page.
this has been going on since yesterday.
does anyone know what's the issue?

Offline Rostova

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Re: connection problems
« Reply #1 on: May 07, 2016, 05:35:11 pm »
1-How long is your username? There is a 16 (i belive) character limt

Nevermind that^

2-Also maybe you might need to use a refreshing page thing like refreshthis.com

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Offline Reaper

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Re: connection problems
« Reply #2 on: May 07, 2016, 05:51:54 pm »
Try a new browser, or unable your cookies. Also maybe put the screen up to the game, and wait a few seconds. Also maybe your firewall is blocking it. If that doesn't work then go here http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.0&topicseen


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Offline G4RG0YLE

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Re: connection problems
« Reply #3 on: May 07, 2016, 06:45:16 pm »
Sometimes it can take from 30-60 seconds to actually be connected and allow you to log into the game; so make sure you're giving it a good chance before you decide that the login system is ignoring you. What you can also try and do is switch browsers - I use Google Chrome, but another you can use is also Mozilla Firefox as both are very trusted browsers. I'm sure others are just as good but they're the most well-known.

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Offline snegg

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Re: connection problems
« Reply #4 on: May 07, 2016, 07:47:23 pm »
1-How long is your username? There is a 16 (i belive) character limt

Nevermind that^

2-Also maybe you might need to use a refreshing page thing like refreshthis.com
i honestly don't know how refreshing it would help?

Try a new browser, or unable your cookies. Also maybe put the screen up to the game, and wait a few seconds. Also maybe your firewall is blocking it. If that doesn't work then go here http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=54268.0&topicseen

i'm pretty sure my cookies aren't blocking it, i'll try using a new browser to do so, then.

Sometimes it can take from 30-60 seconds to actually be connected and allow you to log into the game; so make sure you're giving it a good chance before you decide that the login system is ignoring you. What you can also try and do is switch browsers - I use Google Chrome, but another you can use is also Mozilla Firefox as both are very trusted browsers. I'm sure others are just as good but they're the most well-known.

i see. i tried waiting, but it was still the same. i'll have to try using another browser.

Offline Hakumi

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Re: connection problems
« Reply #5 on: May 07, 2016, 08:53:28 pm »
Small add on because these floofs have basically covered it.
Refreshing the page every now and then can keep the log in page from kicking you off. If the other browser doesn't help, you can try logging in on a mobile device and seeing of that helps too.

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