I downloaded the FH update, and everythings black?

[Boss]

All i have done is downloaded it via the web setup, thats a completely new character also. I havnt added any textures, or marking packs at all. Please help

Edit: I reinstalled it for the 3rd time, still get the black. I then tried the torrent download, still got the black. I dont know what to do now.

[ArcticGalaxy]

Try changing your rendering system first...if that doesn't work, just try a fresh reinstall.

[Boss]

I just changed my rendering from Direct3D9 to OpenGL, nothing changed when i restarted.

Ive also already reinstalled it twice

[Insoholic]

This is a short tutorial on getting out of the void when you first log into the updated game, as this is an issue with many users.

If you log into the new update, and it looks like the picture above, there's no need to worry. Just a few simple steps will hopefully get you back on track.

First of all, make sure you have downloaded the update, which can be found here: Downloads (If you do not download the update, your character will be in the black map regardless.)

After doing so, go to http://feral-heart.com/login/ and you should see this screen:



Click here.



Log into your account when prompted. You should see a screen with a list of your characters' names, like so.



Select 'Reset Home' for all of your characters, multiple times if you wish. Then, select 'Go Home' for each character.

Go back to http://feral-heart.com/login/ and log into your account straight from there. Without minimizing your tab, open up your updated game and hop on your character. Everything should be good to go.

Hope your problem will be solved soon, good luck.
All credit goes to Edolicious (Shadowtooth) for the amazing tutorial!

[Boss]

I just tried all that, did everything correct and its still black. ;; Why does it hate me, ah.

[Boss]

Also, when i try and make a character 'go home'. It has a '?' in where to go, and then says 'cannot find map file.'

[ArcticGalaxy]

Is your character that you are using in a custom map by chance?

[Hakumi]

You might have some files missing. Try uninstalling and reinstalling again. Also, make sure your antivirus ( if you have one ) isn't eating up the files.

[Boss]

No it shouldn't be, i sent them all home by using the instructions above. I also created a completely new character, so it should've spawned at the lonely cave. ;;

Ill have a look at the antivirus now, could i please have a download link for the web setup? Whenever i click on it in the download section, it tells me im in some private area.

[Insoholic]

You can try this:

The Magical Fixer!:
Uninstall the game completely
Re-download New installers
Install the game with the new installers!

50% Success rate since the launch of FH!

Download link for the web setup

Also, do make sure to avoid double posting in the future. Use the edit button instead.