Author Topic: Can login on page but not game  (Read 2521 times)

Offline LakeStep

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Re: Can login on page but not game
« Reply #10 on: December 01, 2016, 07:15:43 am »
failed to connect to the front server yes
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Offline Edolicious

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Re: Can login on page but not game
« Reply #11 on: December 01, 2016, 11:41:25 am »
Quote from: Zaephyr
.Reinstalling Feral Heart numerous times, entirely deleting it from my computer
.Checking that my internet connection is solid, which it always is
.Checking that my firewall allows the program to work, which it does
.Resetting my own internet connection multiple times
.Logging on to Feral Heart when the number of people on the server is low
.Ensuring that my caps lock is off when I type my password


Try these as well. I'm thinking the issue may not be the login page after all, but do make sure you are logging in with the same account name for both the page and game, and that you are not minimizing the page.

Quote from: Red
Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

-----


How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!
« Last Edit: December 01, 2016, 11:47:35 am by Shadowtooth »
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