Author Topic: Can't login  (Read 1247 times)

Offline Ellen11v

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Can't login
« on: February 05, 2017, 01:39:17 pm »
I mean, I am using my real username - which is Ellen11v - and it still rejects me with a message saying "Incorrect username or password. (5 failed attempts causes 15min ban)"
I've been using this login - my primary account - since 2012, so I don't quite understand the issue.
I've "recently" changed my nickname on forum from Ellen11v to Ellen. Does it have something to do with that or?
Please help :)
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Offline PrettyReckless

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Re: Can't login
« Reply #1 on: February 05, 2017, 02:53:17 pm »
Heya Ellen. Did you change your username through the user panel or on your forum profile?
If you've changed it through the user panel it also effects your in-game username.
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Offline barghosts

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Re: Can't login
« Reply #2 on: February 06, 2017, 05:01:46 am »
if you've changed your name from Ellen11v to Ellen through the User Panel, it's changing your overall username. so it's not a forum nickname, but it gives you opportunity to have a username change. that could be your issue

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Offline VortexAlive

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Re: Can't login
« Reply #3 on: February 06, 2017, 06:50:08 am »
On top of what was already said, changing your username means that any presets that use your old username probably can't be used unless you change back or re-export them to the new username.
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Offline Ellen11v

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Re: Can't login
« Reply #4 on: February 12, 2017, 08:53:01 pm »
Yep, did it through UserPanel. Dangit why can't I change it on the forum profile.. ;w;
Thanks for the help you guys<3

The problem has been fixed~
« Last Edit: February 12, 2017, 08:55:29 pm by Ellen11v »
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Offline PrettyReckless

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Re: Can't login
« Reply #5 on: February 12, 2017, 09:12:12 pm »
Happy to hear it's been solved!

Locking this now. c:
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