Need Help

[note18]

So I recently got on my FH again and downloaded it but every time i load up the game the setup screen background is black and any character I log in as is in a black map with nothing in it. I can't seem to get out of this is there any kind of fix to this?

[sanrio]

Hello, try this guide!
https://feral-heart.com/smf/index.php?topic=56857.0

[Morgra]

Moving this to Game Help as this is a help-related question.

And look here for information: https://feral-heart.com/smf/index.php?topic=56857.0

It should explain everything in detail but let us know if you have further questions

[note18]

Sadly doing that didn't work

[Morgra]

Sadly doing that didn't work

Do you have the latest version of FeralHeart installed? Patch 1.15? You will need to download and install that one if you have not. Check out the Download tab at the top.

[note18]

Sadly doing that didn't work

Do you have the latest version of FeralHeart installed? Patch 1.15? You will need to download and install that one if you have not. Check out the Download tab at the top.

yes I haven't had the game in awhile and downloaded the newest version from the downloads tab

[Morgra]

Perhaps test out making a new character and seeing if you're in a black void? The "Reset Home" "Go Home" should be working for you so maybe try multiple times with your old characters as well.

[note18]

Perhaps test out making a new character and seeing if you're in a black void? The "Reset Home" "Go Home" should be working for you so maybe try multiple times with your old characters as well.

I tried it with all it didnt work at all I don't know what's wrong. Making a new character didn't work either.

[VortexAlive]

Make a backup by renaming your current FeralHeart folder to something like "FeralHeartBackup" (So you don't lose any creations you might have, the purpose of renaming is to also make sure no old files remain in the new install.). Then install the game again using the "Web Setup" on this page: https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Here's a post explaining a bit of what it does: tinyurl.com/vtxTutorial

After all of that, log into the user panel here: https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55
Reset and Send all of your characters' homes.

Log into and keep this open the entire time you play: https://feral-heart.com/login/index.php

[note18]

Make a backup by renaming your current FeralHeart folder to something like "FeralHeartBackup" (So you don't lose any creations you might have, the purpose of renaming is to also make sure no old files remain in the new install.). Then install the game again using the "Web Setup" on this page: https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Here's a post explaining a bit of what it does: tinyurl.com/vtxTutorial

After all of that, log into the user panel here: https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55
Reset and Send all of your characters' homes.

Log into and keep this open the entire time you play: https://feral-heart.com/login/index.php

This worked I'm not sure why resetting them and sending them home before didn't work but thanks :3