Author Topic: registration issues?  (Read 384 times)

Offline Niracha

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registration issues?
« on: June 14, 2018, 07:06:31 pm »
i found a post mentioning this but it looks like it was way back and January and has been apparently resolved? But anyways

me and my cousin used to play hide and seek on FH but her account can't be used anymore cause of the space in her name. She made an attempt to change the username and it doesn't work, it just refreshes the page.
I caught registration open late late last night and tried to make a new account for her and was greeted with this error



i was like uhhhh okay guess i'll try again? then i was hit with this



i thought maybe it was because i was on mobile but a friend of mine in my discord server went to register and got the same issue


im not sure what this means?? is it an issue with gmail? I'm not hearing about it from anyone else in the forums so it might just be a problem on my end but I'm not sure on how to fix this (if i can). the github page is crowded and hard to understand. explanation/help would be greatly appreciated

Offline Vilivikhorith

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Re: registration issues?
« Reply #1 on: June 14, 2018, 07:31:41 pm »
I did a ping on 'mail.feral-heart.com' and got no replies (hence, connect() fails for the SMTP service). I guess the mail server is down, so registration is effectively broken again. We will probably have to wait for Razmirz to reset the server.

Offline Warriorstrike

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Re: registration issues?
« Reply #2 on: June 14, 2018, 09:08:50 pm »
I believe it is indeed an issue with the registration system. Raz had fixed something the other day, so it's possible something derped shortly after. Staff have been notified. Your patience is appreciated. <3 Hang in there.

As for your friend's username troubles, I'm not sure if the username changes are connected to the registration problem. If you'd like, I'd be happy to check our database for your friends' username and e-mail address via Private Message. c:

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