Hi there. I tried logging into FH with my account (hyenaz is the account, if that helps) and I tried logging in, to no avail. I knew the password was correct, and ended up retyping it until I got banned.
After fifteen minutes, I sought help on the big help thread, and followed the directions, changing my password.
No dice, so I did it again.
I still can't get into my account. I know that I can simply make a new account, which I am willing to do; I just don't want to remake my characters, you know? It's completely okay if that is what I will have to do; I was just wondering in case there's something I'm missing.