Author Topic: Issues with login page  (Read 106 times)

Offline Rostova

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Issues with login page
« on: August 10, 2019, 01:50:08 am »
My friend is trying to login to her account, and the login page seems to not be working. Instead of bringing her to the page that says she must keep it open, there's just some small text at the bottom that says "done". We're both pretty sure that it is not a password issue, as the login page seems to be acting differently. Does anyone know how to fix this? Thanks in advance! (I wasn't sure if this belonged in site help or game help, sorry if it's in the wrong section)

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Offline Morqque

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Re: Issues with login page
« Reply #1 on: August 10, 2019, 02:24:40 am »
I have had an issue someehat similar to this and have found that clearing your browser cookies - or logging in through incognito solves it. I believe it is a glitch. If not, perhaps another member can clarify.
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Offline JellyFreeze

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Re: Issues with login page
« Reply #2 on: August 10, 2019, 07:36:45 am »
Maybe it could be your internet browser?

Offline Hakumi

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Re: Issues with login page
« Reply #3 on: August 11, 2019, 03:27:58 am »
Just adding on here;
I actually had that exact issue happen to me the other night after I put in my login credentials.
At first, I couldn't understand why but it turns out that I was putting in the wrong information, so make sure they're typing in the correct info, user and password.

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