[Update: I have been able to sign in for around 3 days now. I don't know what was changed or what happened, but I'm glad it's working now.]
Yesterday this same issue happened with my Sister.
We use Hotel Wifi on a Laptop, which I know isn't the best, but gets us by in our current situation.
We have never had any problems before until now. I will pull up the Log-In page, try to connect, and it seems to be loading but then says nothing and does nothing, and I know I have the right password/user, I've retyped it and had it saved multiple times.
I tried looking in the Big Help Thread, Ask around, but no one except us seems to have this issue.
Currently, I am able to run the internet fine, even with people on it.
The only idea I have is that I recently re-downloaded my FH, and she recently re-downloaded Markings and Items, maybe it was a site-virus?
I don't know, but even after re-downloading both of those, our FH worked for a while.
Is there just an update going on I haven't heard about?
I'd really like a reply, considering I have a Group to run and keep active...
Edit: I just tried to Log-In on both of my accounts, and it just 'refreshes' the page back onto my first original account, but still doesn't allow me to get into the game or Log-In, I don't think I'm banned either...
Edit #2: Tried separately logging on the game without the site just to see if I had a 'ban' notice, and it just says I can't connect... what am I missing?
Edit #3: Another thing I realized is that I tried downloading Imperial Lands, a game made by a good member of the FH community (which, I unfortunately couldn't test multiplayer on... thanks Laptop), maybe the download had something to do with it? I highly highly doubt a problematic download would completely mess with a Log-In site, let alone a FH Member would allow a post/download/forum site like that to be accessible. However, if that was the case, my Sister didn't download it, so it couldn't have been that.