Author Topic: Can connect to user panel, play game tab, and forums, but not game itself.  (Read 136 times)

Offline delores

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I'm using the top row of numbers, caps lock is off, play game tab is open while game runs, I have turned off game, went to play game tab, then logged into game in different orders. I use tethered 4G data, which I hear may cause issues. My username is short and there's no special characters anywhere. The error is 'incorrect username or password (5 failed attempts causes 15min ban)' instead of 'can't connect to front server'. It started with 'can't connect to front server' then I logged in to the play game tab and now it's incorrect username error. Any guidance?

Offline delores

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Re: Can connect to user panel, play game tab, and forums, but not game itself.
« Reply #1 on: February 08, 2021, 04:54:32 am »
Also, I reset my password and username, I tried both my old password and old username, nothing's working.

Offline U.221ENaN

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Re: Can connect to user panel, play game tab, and forums, but not game itself.
« Reply #2 on: February 08, 2021, 08:56:26 am »
Make sure you've downloaded patch, and try to refresh play game tab a few times. If didn't work, try restarting router/reconnect with wifi/use different wifi.

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Offline Kerriki

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Re: Can connect to user panel, play game tab, and forums, but not game itself.
« Reply #3 on: February 08, 2021, 08:05:11 pm »
Make sure your keyboard setting/language is set in English

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