You know what, I may not like the fact that general is gone, but I'm sick and tired of all the complaints and people bashing on the Mods. They run this game to the best of their ability, and that's all I could ask of them. The only ones to blame for general's removal are us, the players. Moderators are not the ones who abused the chat, they were simply trying their best to find a solution to fix it. That solution happened to be removing general chat. You say they don't review the reports sent in? Well think of all the dozens of reports they must get daily, then think of how many mods there are. Then, just for a moment, think of the 14k+ members who play the game. Not to mention the dozens of new players every time the registrations open. Trolls and inappropriate behavior will never completely disappear, but the mods do ban and kick users when necessary.
The mods don't work hard at their job...honestly? They pour their heart and soul into this game, and yet many of us deny them what they deserve; respect. They find time every day to come to our small community and watch over the game, and they do their job to the best of their ability. So they may have done something we don't like, but let's just give it time and see what happens, ok? Instead of preying on the wonderful staff of Feralheart.